Items purchased using the "In Store Pick Up" can be picked up anytime during store hours. Please notify us if you cannot pick up your items within 7 days of the original purchase.
Items being shipped, both within Ontario and within Canada will be packaged and shipped within 1 business day of the original order. Items will be shipped through Canada Post and typically take 2-5 business days within Ontario and 4-7 business days elsewhere in Canada to arrive. If you have questions regarding a shipment or need to retrieve the tracking number for a specific order please contact us via phone or email.
Items can be returned or exchanged within 30 days of the original purchase. Refunds for returned items will be processed as soon as the item(s) have been returned to Parry Sound Bikes. Item can be returned by mail or in person. If you are returning an item you are responsible for the return shipping. Refunds and exchanges will only be granted if the item is unworn, unwashed and have all its original packaging in good condition.